Privacy Policy

1. Introduction

Welcome to Haddaj (the "App").

This Privacy Policy explains how Haddaj and its developer/operator ("we", "us", or "our") collect, use, store, protect, share, and delete information when you use the Haddaj mobile application.

We respect your privacy and are committed to protecting your personal information.

By using the App, you acknowledge that you have read and understood this Privacy Policy.

2. Developer Information

App Name: Haddaj

Developer/Company: Anspire Agency

Privacy Contact: dfahwassel@gmail.com

If the developer/company name displayed on Google Play is different from the name above, replace it with the exact name shown in your Google Play Store listing.

3. Information We Collect

Depending on the features you use, we may collect the following categories of information.

3.1 Account and Personal Information

When you create or use an account, we may collect:

• Name
• Email address
• Phone number
• Account credentials or authentication information
• Profile information that you voluntarily provide
• Other information necessary to provide the requested services

We use this information to create and manage your account, authenticate you, provide services, communicate with you, and provide customer support.

3.2 Location Information

If the App provides location-based functionality and you grant the required permission, we may collect approximate or precise location information, depending on the permission you provide.

Location information may be used to:

• Provide location-based features
• Display relevant locations or services
• Improve the functionality of the App
• Provide services requested by you

You can control location permissions through your device settings.

We do not access your location when the relevant permission is disabled, except where permitted by the operating system and applicable law.

3.3 Device Information

We may collect certain information about the device used to access the App, such as:

• Device manufacturer and model
• Operating system and version
• App version
• Language and region
• IP address
• Device or installation identifiers, where applicable
• Crash and diagnostic information

This information may be used for security, troubleshooting, analytics, and improving application performance.

3.4 Usage and Diagnostic Information

We may collect information about how you interact with the App, including:

• Screens or pages viewed
• Features used
• Actions performed within the App
• App performance information
• Error and crash information
• Diagnostic information

This information helps us understand how the App is used and improve its reliability and functionality.

3.5 Payment Information

If the App provides payment functionality, payment information may be processed by the applicable payment provider.

We do not store complete payment card information on our servers unless explicitly stated at the point of collection.

Payment providers may process payment information according to their own privacy policies and terms.

4. How We Use Your Information

We may use information we collect for the following purposes:

• To create and manage user accounts
• To authenticate users
• To provide and operate App functionality
• To provide services requested by users
• To process transactions where applicable
• To provide customer support
• To communicate with users about their accounts and services
• To send important service notifications
• To detect and prevent fraud, abuse, and security incidents
• To troubleshoot errors and technical problems
• To monitor and improve App performance
• To understand usage of the App
• To comply with legal and regulatory obligations
• To protect our rights and the security of our users

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

5. Sharing of Information

We do not sell your personal information.

We may share information with third parties only when necessary to operate the App, provide requested services, comply with legal obligations, or protect users and our services.

5.1 Service Providers

We may use third-party service providers for services such as:

• Cloud hosting
• Database and infrastructure services
• Authentication
• Push notifications
• Analytics
• Crash reporting
• Payment processing
• Customer support
• Security and fraud prevention

These providers may process information on our behalf and are expected to use the information only for the services they provide to us.

5.2 Legal Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable laws or regulations
• Respond to lawful governmental requests
• Respond to court orders or legal proceedings
• Investigate fraud or security incidents
• Protect the rights, property, or safety of users, us, or others

5.3 Business Transfers

If Haddaj or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, or sale, user information may be transferred as part of that transaction, subject to applicable privacy requirements.

6. Third-Party Services

The App may use third-party services and SDKs to provide functionality, analytics, notifications, security, hosting, crash reporting, or payment processing.

These third-party providers may independently process certain information according to their own privacy policies.

Where applicable, examples may include services provided by:

• Google Firebase
• Google Play Services
• Payment service providers
• Cloud hosting providers
• Analytics providers
• Crash reporting providers

The specific services used by the App may change over time.

We will update this Privacy Policy when material changes are made to the way personal information is processed.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

Depending on the type of information and the service involved, these measures may include:

• Encryption of data during transmission
• Access controls
• Authentication mechanisms
• Secure server infrastructure
• Monitoring and logging
• Regular maintenance and security updates

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the App and its services
• Maintain and operate user accounts
• Fulfill the purposes described in this Privacy Policy
• Resolve disputes
• Enforce agreements
• Prevent fraud and abuse
• Comply with legal, tax, accounting, or regulatory obligations
• Protect our legitimate business interests

When personal information is no longer required, we will delete, anonymize, or securely dispose of it in accordance with applicable law and our operational requirements.

Account Deletion

When you request deletion of your Haddaj account, we will delete the personal information and account data associated with your account, except where we are legally required or otherwise legitimately permitted to retain certain information.

Information that must be retained for legal, security, fraud-prevention, accounting, or regulatory purposes will be retained only for the period required for that purpose and then deleted or anonymized.

9. Account Deletion

If you have created an account in Haddaj, you can request deletion of your account and associated personal data.

In-App Deletion

If the App provides an account deletion option, you can access it through:

Profile / Settings → Account → Delete Account

If the exact path in your app is different, replace the above path with the actual path.

Web-Based Deletion Request

You may also request deletion of your account by contacting:

dfahwassel@gmail.com

Please include sufficient information to allow us to identify your account and process your request.

We may request reasonable information to verify the identity of the account owner before processing a deletion request.

Upon a valid account deletion request, we will delete the associated account and personal data except information that we are required or permitted to retain for legitimate legal, security, fraud-prevention, or regulatory purposes.

Google Play requires apps that allow account creation to provide both an in-app deletion path and an external web-based deletion resource.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to withdraw consent where processing is based on consent
• The right to object to certain processing
• The right to request restriction of processing
• The right to receive information about how your data is processed

To exercise applicable rights, contact us at:

dfahwassel@gmail.com

We may need to verify your identity before processing certain requests.

11. Permissions

The App may request permissions required to provide specific functionality.

Examples may include:

• Location
• Notifications
• Camera
• Photos or media
• Storage
• Other permissions required by specific App features

Permissions are requested only when necessary for the relevant functionality.

You can manage available permissions through your Android device settings.

12. Notifications

The App may send push notifications relating to your account, services, transactions, updates, or other important information.

Where applicable, you can control notification permissions through your device settings.

13. Children's Privacy

Haddaj is not intended to knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

dfahwassel@gmail.com

If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.

14. International Data Processing

Depending on the service providers and infrastructure used by Haddaj, your information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

15. Cookies and Similar Technologies

The App itself may not use traditional browser cookies.

However, third-party services used by the App may use identifiers or similar technologies for analytics, security, authentication, or other legitimate purposes.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• The App
• Our services
• Data processing practices
• Legal or regulatory requirements
• Security practices

When we make material changes, we will update the Last Updated date at the beginning of this Privacy Policy.

You should review this Privacy Policy periodically for any changes.

17. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:

App: Haddaj

Developer/Company: Anspire Agency

Email: dfahwassel@gmail.com

18. Governing Policy

This Privacy Policy is intended to provide transparent information about how Haddaj handles user data. Nothing in this Privacy Policy limits any rights that you may have under applicable privacy or data-protection laws.